Last updated: 9 August 2026
This Refund & Cancellation Policy applies to purchases of the R short-form video editing Membership provided by NEXUS.
R is available on:
Weekly Membership: $9.99 per week
Monthly Membership: $19.99 per month
Your selected subscription automatically renews at the applicable billing interval unless you cancel before the next renewal payment is due.
R is an online digital Membership.
After successful payment, access to the available course library begins immediately.
Because access to the digital course content begins immediately, we do not offer voluntary refunds after access to the Membership has been provided, including where a customer:
However, this policy does not affect any statutory consumer rights that cannot legally be excluded.
Nothing in this policy excludes, restricts or limits any legal right or remedy that you may have under applicable consumer law.
Where applicable law gives you a right to cancel, reject, obtain a refund, receive a price reduction or otherwise obtain a remedy, we will honour that right.
For example, UK consumer law may provide cancellation rights for certain online digital content and subscription arrangements. Where such a statutory right applies, it takes precedence over this policy.
You may cancel your Membership at any time.
Cancellation prevents future renewal payments.
Unless otherwise required by law, cancellation does not automatically result in a refund of the current paid period.
Your access will normally remain active until the end of the period for which you have already paid.
For example, if you have a monthly Membership and cancel halfway through the month, your Membership will normally remain available until the end of that paid month, but the next monthly payment will not be taken.
You can cancel your Membership through the cancellation mechanism provided in your account or by contacting us at:
Please include the email address associated with your Membership.
Where online cancellation is available, you should not need to contact us merely to prevent a future renewal.
If a renewal payment fails, we or our payment provider may attempt to collect the outstanding payment or ask you to update your payment details.
Access may be restricted or suspended while an amount remains unpaid.
If you believe you have been charged incorrectly, please contact us promptly at:
We will investigate the transaction and, where appropriate, correct an erroneous charge.
Where a refund is legally required, we will process the refund using the original payment method where reasonably possible, unless applicable law or the payment provider requires or permits another method.
Refund timing may depend on your bank or payment provider.
If you believe there is an issue with a payment, please contact us first so that we can investigate and resolve the matter.
Nothing in this section limits your statutory rights or any rights you may have under the rules applicable to your payment method.
We ask customers to contact us before initiating a payment dispute where the issue can reasonably be resolved directly.
This does not prevent you from exercising any legal or contractual rights available to you.
We may update this Refund & Cancellation Policy from time to time.
The latest version will be published on our website.
Any statutory consumer rights applicable at the time of purchase will continue to apply regardless of later changes to this policy.
Questions regarding refunds or cancellations should be sent to:
NEXUS
Email: [email protected]
Website: https://nexus-subscription.mysellauth.com/
Last updated: 9 August 2026