Last updated: 9 August 2026
This Privacy Policy explains how NEXUS (“we”, “us”, “our”) collects, uses, stores and protects personal information when you visit our website, purchase R, create an account, access our Membership or contact us.
We are committed to handling personal information responsibly and in accordance with applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018.
The organisation responsible for your personal information is:
NEXUS
Email: [email protected]
Website: https://nexus-subscription.mysellauth.com/
For data protection purposes, NEXUS is generally the data controller for personal information collected through our website and Membership.
Depending on how you interact with us, we may collect:
This may include:
When you purchase a Membership, payment information is processed by third-party payment providers such as Stripe or PayPal.
We may receive information such as:
We do not intentionally store your full payment card number.
We may collect information relating to your use of the Membership, including:
If you contact us, we may retain the information you provide, including your name, email address, message and any attachments you choose to send.
When you use our website or Membership, we may collect information such as:
We may use personal information to:
Where you have separately consented to receive marketing communications, we may also use your information to send marketing communications.
You can unsubscribe from marketing communications at any time.
Depending on the circumstances, we rely on one or more of the following lawful bases under the UK GDPR:
We process information where it is necessary to provide the Membership you purchased, manage your account, process your subscription or perform our contractual obligations.
We may process information where necessary to comply with legal or regulatory obligations, including accounting, tax, fraud prevention and legal requirements.
We may process information where necessary for our legitimate interests, such as operating, securing and improving the Membership, preventing abuse and managing our business, provided those interests are not overridden by your rights and freedoms.
Where required, we may process personal information based on your consent, such as for certain marketing or non-essential cookies.
Where processing is based on consent, you may withdraw that consent at any time.
Payments may be processed through third-party providers including:
These providers process payment information under their own privacy policies and terms.
We recommend reviewing the relevant provider's privacy information before making a payment.
We receive only the payment and transaction information reasonably necessary for us to administer your Membership.
We may use third-party service providers to operate our business, including providers for:
Where third parties process personal information on our behalf, we will take reasonable steps to ensure appropriate contractual and security protections are in place.
Some service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will use an appropriate legal mechanism and safeguards required by applicable data protection law.
This may include adequacy regulations or approved contractual safeguards where applicable.
Our website may use cookies and similar technologies.
These may be used for purposes including:
Where required by law, we will ask for consent before placing non-essential cookies on your device.
You can manage cookies through your browser settings and, where available, our cookie consent mechanism.
We may send service-related communications necessary to administer your Membership.
We will only send marketing communications where we have an appropriate lawful basis to do so.
You can unsubscribe from marketing emails using the unsubscribe mechanism included in the communication or by contacting us.
Unsubscribing from marketing does not stop essential service communications.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Different categories of information may be retained for different periods.
For example, we may retain:
When personal information is no longer required, we will delete it or anonymise it where reasonably practicable.
Subject to applicable law, you may have the right to:
You may exercise your rights by contacting:
We may need to verify your identity before responding to certain requests.
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or storage system can be guaranteed to be completely secure.
You are also responsible for keeping your account credentials confidential.
R is not intended to be directed specifically at children.
You must not provide us with another person's personal information unless you are authorised to do so.
If you believe a child has provided us with personal information in circumstances where this is not appropriate, please contact us.
Our website or Membership may contain links to third-party websites or services.
We are not responsible for the privacy practices of third-party websites.
You should review the privacy policies of third-party services before providing them with personal information.
We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal obligations or services.
The latest version will be published on our website with the updated date.
Where required by law, we will provide additional notice of material changes.
For privacy questions or requests, contact:
NEXUS
Email: [email protected]
Website: https://nexus-subscription.mysellauth.com/
Last updated: 9 August 2026